Breadcrumbs

Entrance Management

Version 1.63.0 - 2026-11-06

  • Ticket management: Tickets can now store a seat row and seat number, shown on ticket details and in exports.

  • Scanning app: Seat details now appear in the ticket lookup and scan log details.

  • External scanning: Global Ticket scan behaviour now follows the organisation's Global Ticket feature setting.

Version 1.62.1 - 2026-11-05

  • External scanning: Tickets already scanned in an upstream system are now checked in on their own ticket and event plan.

Version 1.62.0 - 2026-11-03

  • Organisation management: Every organisation now has an industry profile that decides which features are on by default.

Version 1.61.1 - 2026-11-03

  • Organisation management: Fixed access problems for organisations that are identified by their CM account.

Version 1.61.0 - 2026-11-02

  • Analytics: Dashboard statistics can now be exported to Excel.

  • Ticket management: Mirrored general admission tickets are now hidden for organisations still migrating from YTP.

  • Museumcard integration: Scans now show why a Museumkaart or Publiq card was refused.

Version 1.60.0 - 2026-10-30

  • Scanning app: Organisations can now choose which barcode formats the camera scanner reads.

Version 1.59.1 - 2026-10-30

  • Organisation management: Fixed onboarding of CM users for organisations that are identified by their CM account.

Version 1.59.0 - 2026-10-30

  • Scanning app: The camera scanner now reads Code 39 barcodes exactly as they are printed.

  • External scanning: Delivery of scan notifications is now monitored, so failing partner systems are flagged sooner.

Version 1.58.0 - 2026-10-29

  • Scanning app: The camera scanner can now also read ITF and Code 93 barcodes.

Version 1.57.1 - 2026-10-29

  • Scanning app: Camera scanning now picks up QR codes and barcodes faster and keeps scanning reliably after a result.

Version 1.57.0 - 2026-10-28

  • External scanning: Undelivered scan notifications can now be resent in bulk, without sending duplicates while a resend is running.

  • External scanning: Scan notifications are paused while the receiving system is down and resume automatically once it recovers.

Version 1.56.5 - 2026-10-27

  • External scanning: Scan notifications that could not be delivered are now recorded and automatically resent.

Version 1.56.4 - 2026-10-26

  • System stability: Applied internal improvements and dependency updates.

Version 1.56.3 - 2026-10-26

  • System stability: Applied internal improvements and dependency updates.

Version 1.56.2 - 2026-10-23

  • System stability: Applied internal improvements and dependency updates.

Version 1.56.1 - 2026-10-23

  • External scanning: Failed scan callbacks are no longer reported as delivered, and are retried only when safe.

  • System stability: Improved scan event processing reliability and rejected unsupported requests.

Version 1.56.0 - 2026-10-22

  • Ticket management: Product ticket counts now match the selected events and entrance plans, and show unique barcodes.

  • User management: Simplified the add-user dialog for users who sign in with a username.

Version 1.55.2 - 2026-10-22

  • Scanning app: Fixed data sync to scanning devices getting interrupted or missing records during busy periods.

Version 1.55.1 - 2026-10-22

  • System stability: Applied internal improvements and dependency updates.

Version 1.55.0 - 2026-10-20

  • Go City integration: Go City passes are now recognised by their format, with a dedicated rule for scans without a ticket.

  • Scanning app: Fixed scanners working with an incomplete local database; it is now repaired automatically in the background.

  • Analytics: Analytics dashboards load faster and stay responsive when many people refresh at the same time.

Version 1.54.0 - 2026-10-20

  • Analytics: Fixed walk-ins that checked out twice being subtracted from the current visitors count.

  • Entrance configuration: Entrance plans in a collection are now always listed in the same order.

  • Exports: Export downloads are now restricted to your own organisation and require sign-in to follow progress.

Version 1.53.0 - 2026-10-19

  • Analytics: Walk-ins are now shown per card type in statistics.

  • Scan logs: Go City details now appear in statistics and scan logs.

Version 1.52.0 - 2026-10-19

  • Organisation management: Added the option to migrate all data from one organisation to another.

  • Organisation management: Fixed sign-in problems that could occur the first time a user logs in via SSO.

  • Ticket management: Ticket imports are now more reliable and are kept when a cleanup fails.

Version 1.51.0 - 2026-10-16

  • Go City integration: Visits of Go City bookings are now reported, so the offer is settled at the door.

  • Go City integration: Fixed Go City's visit report reply showing up in the check-in's scan message.

  • Organisation management: Newly onboarded organisations now use the configured functional mailbox as contact address.

Version 1.50.2 - 2026-10-15

  • System stability: Applied internal improvements and dependency updates.

Version 1.50.1 - 2026-10-13

  • System stability: Applied internal improvements and dependency updates.

Version 1.50.0 - 2026-10-12

  • Go City integration: Scanner users can now choose which Go City offer to redeem when scanning a pass.

Version 1.49.0 - 2026-10-09

  • Go City integration: Go City bookings are now scanned by pass number, and Go City's messages show in scan logs.

Version 1.48.0 - 2026-10-08

  • Go City integration: Go City passes can now be scanned without a ticket, so walk-in visitors can be checked in.

  • Entrance configuration: Added a Go City offer allow-list and walk-in rules to the entrance plan dialog.

Version 1.47.0 - 2026-10-08

  • Go City integration: Organisations can now enable the Go City integration and configure it in settings.

  • Go City integration: Added a "Test connection" button in the dashboard to check the Go City setup works.

Version 1.46.1 - 2026-10-07

  • System stability: Applied internal improvements and dependency updates.

Version 1.46.0 - 2026-10-06

  • Analytics: Added a select-all option to the analytics filters for quicker filtering.

  • Ticket management: Ticket import is now only available to organisations that have the feature enabled.

  • Scanning app: Ticket holder personal details are no longer included in data synced to scanning devices.

Version 1.45.0 - 2026-10-01

  • Analytics: Clicker scans are now included in analytics, giving a complete view of entrance traffic.

Version 1.44.3 - 2026-10-01

  • System stability: Applied internal improvements and dependency updates.

Version 1.44.2 - 2026-09-30

  • Venue management: Fixed the venue scan overview sometimes showing data from a different venue.

Version 1.44.1 - 2026-09-28

  • External scanning: Added a safeguard so the Starnet ticket sync can no longer pile up work when the partner service is slow.

Version 1.44.0 - 2026-09-25

  • Dashboard: Added a column selector to show or hide columns on the rules, entrance plans, scan logs, and tickets tables.

  • Scanning app: Entrance plans linked to events that have already ended no longer appear when selecting a plan to scan for.

Version 1.43.2 - 2026-09-22

  • System stability: Applied internal improvements and dependency updates.

Version 1.43.1 - 2026-09-21

  • Scan logs: Fixed entrance plan and product filters sometimes showing options unrelated to the selected events.

Version 1.43.0 - 2026-09-16

  • Organisation management: Fixed sign-in access errors caused by missing account details for some organisations.

  • Ticket management: Fixed large ticket CSV imports crashing; imports now run in batches with a 250,000 row limit.

Version 1.42.3 - 2026-09-14

  • Organisation management: Fixed a rare issue where switching organisations could show an access denied error during sign-in.

Version 1.42.2 - 2026-09-10

  • System stability: Applied internal improvements and dependency updates.

Version 1.42.1 - 2026-09-02

  • External scanning: Fixed Starnet scan sync failing due to incorrect field order in scan retrieval requests.

Version 1.42.0 - 2026-09-02

  • External scanning: Improved Starnet ticket sync reliability by supporting separate URLs for scan and ticket data services.

Version 1.41.0 - 2026-09-01

  • Ticket management: Added a filter for sale origin on the tickets page and in analytics, plus more detail in scan logs.

  • Museumcard integration: Fixed museum card check-ins being silently skipped on entrance plans using offline sync.

  • Scan flow: Fixed subscription passes showing duplicate "not valid here" rows in the order preview.

  • Scan flow: The order check-in screen now always shows the product name when available.

  • Entrance configuration: Simplified the entrance plan screen by hiding the rarely-used venue linking option for organisations that don't need it.

Version 1.40.0 - 2026-09-01

  • Scanning app: Camera now pauses automatically when inactive, helping to save device battery.

Version 1.39.0 - 2026-08-31

  • Ticket management: Added full-order search by scanning a QR code on the Tickets page.

Version 1.38.0 - 2026-08-28

  • System stability: Applied internal improvements and dependency updates.

Version 1.37.0 - 2026-08-28

  • Entrance configuration: Entrance plan duplication is now available to more users based on permissions, not only CM staff.

Version 1.36.1 - 2026-08-28

  • Scanning app: Fixed the scanning app getting stuck in a login redirect loop when an entrance plan had expired.

Version 1.36.0 - 2026-08-28

  • Entrance configuration: Entrance plans now automatically become unavailable once their linked event has ended.

  • External scanning: Improved reliability of the Starnet ticket sync so it keeps running automatically after service restarts.

Version 1.35.0 - 2026-08-26

  • Ticket management: Added a filter to show only valid or invalid tickets in the tickets list.

  • Offline handling: Offline sync for today's timeslots is now enabled by default for Global Ticket organisations.

  • Analytics: Observers can now view scheduled analytics report subscriptions.

Version 1.34.0 - 2026-08-26

  • Offline handling: Offline sync now only covers today's timeslots, keeping offline scanning faster and more relevant.

  • Scan flow: Integration barcodes are now always validated online, ensuring accurate results for these ticket types.

Version 1.33.1 - 2026-08-25

  • System stability: Applied internal improvements and dependency updates.

Version 1.33.0 - 2026-08-21

  • External scanning: Restored scan callback notifications for one partner's resale-available tickets.

Version 1.32.1 - 2026-08-20

  • Ticket management: Fixed duplicate tickets being created when a ticket's barcode was rotated.

  • Offline handling: Fixed valid offline check-ins being rejected due to differences in device clock time.

Version 1.32.0 - 2026-08-20

  • Scanning app: Fixed text sometimes appearing white-on-white after switching themes on managed devices.

  • Scan logs: Scan log details now show full ticket, visitor, and scan history, matching the Tickets tab.

Version 1.31.0 - 2026-08-20

  • Analytics: Added an organisation setting to show every product in analytics, not just scanned ones.

Version 1.30.0 - 2026-08-19

  • Analytics: Added WhatsApp and SMS as delivery channels for scheduled analytics reports.

  • Insights: Scanning app insights now show only scanned products for a clearer overview.

Version 1.29.1 - 2026-08-19

  • System stability: Applied internal improvements and dependency updates.

Version 1.29.0 - 2026-08-19

  • Analytics: Added scheduled analytics reports that are automatically emailed at a set interval.

  • External scanning: Fixed an issue that could send duplicate scan notifications to external systems for certain events.

Version 1.28.3 - 2026-08-17

  • System stability: Applied internal improvements and dependency updates.

Version 1.28.2 - 2026-08-14

  • System stability: Applied internal improvements and dependency updates.

Version 1.28.1 - 2026-08-13

  • Museumcard integration: Widened recognized Publiq pass prefixes so more passes scan successfully.

  • Scan rules management: Fixed scan rules and entrance plans occasionally showing outdated data after saving.

Version 1.28.0 - 2026-08-13

  • Ticket management: Ticket details now show scan history across all entrances, not just the current one.

  • Scan rules management: Fixed prefix-based rules (e.g. Museum Card) sometimes also matching regular tickets.

  • Scanning app: Fixed repeated errors when quickly switching between entrance plans.

Version 1.27.5 - 2026-08-12

  • Scanning app: Added extra safeguards so the app can never get stuck on a blank startup screen.

Version 1.27.4 - 2026-08-12

  • Scanning app: Fixed an issue causing a blank screen on startup; the app now automatically repairs its local database.

Version 1.27.3 - 2026-08-11

  • Scan flow: Fixed an issue where a burst of check-ins under heavy load could overload the system and cause scans to fail.

Version 1.27.2 - 2026-08-11

  • Analytics: Sped up analytics dashboard loading by forcing a faster query plan for scan data lookups.

Version 1.27.1 - 2026-08-10

  • System stability: Applied internal improvements and dependency updates.

Version 1.27.0 - 2026-08-10

  • Analytics: Sped up analytics dashboards and scan log exports by optimizing how scan data is queried.

Version 1.26.1 - 2026-08-07

  • System stability: Applied internal improvements and dependency updates.

Version 1.26.0 - 2026-08-05

  • Ticket management: Tickets can now be imported or created without an issue date, defaulting to the current time instead of being rejected.

  • Ticket management: Tickets now record their sale origin, visible on the ticket detail card and included in ticket exports.

  • Scan rules management: Product cards in the rule dialog now show the product's external ID and can be searched by it.

  • Scan flow: Fixed verification and order dialogs collapsing on iOS Safari, which could hide the confirmation question.

  • Ticket management: Sped up ticket and scan log exports, and fixed export progress and pagination displays not updating correctly.

Version 1.25.1 - 2026-08-04

  • Scan flow: Fixed a rare issue where a burst of check-ins could stall scanning under heavy load.

  • Scan rules management: Fixed stale entrance plan rules and made new rules appear immediately after creation.

  • Dashboard: Fixed page navigation that snapped back to page 1 across several data tables.

  • System stability: Applied a security fix to prevent account impersonation on the acceptance environment.

Version 1.25.0 - 2026-08-04

  • Organisation management: Added settings for automatic default entrance plan creation and default analytics filters.

  • Scan rules management: Fixed two small translation text issues in rule dialogs.

  • External scanning: Fixed an issue causing scan callback notifications to external systems to be dropped under load.

Version 1.24.1 - 2026-08-03

  • System stability: Applied internal improvements and dependency updates.

Version 1.24.0 - 2026-07-31

  • Entrance configuration: Added validation for timeslot windows to prevent misconfigured entry time ranges.

Version 1.23.0 - 2026-07-29

  • Organisation management: Organisation timezone is now read from your organisation settings for accurate time display.

Version 1.22.0 - 2026-07-28

  • System stability: Applied internal improvements and dependency updates.

Version 1.21.0 - 2026-07-27

  • Scan flow: Scan one ticket to view its full order and check in multiple tickets from that order at once, online or offline.

  • Venue management: Fixed an issue where updating a venue's sections could fail if a section already existed.

Version 1.20.1 - 2026-07-24

  • System stability: Applied internal improvements and dependency updates.

Version 1.20.0 - 2026-07-24

  • Scan rules management: Bulk edit now covers event, product, venue and constraint targeting, and blocks duplicate rules.

  • Entrance configuration: Default entrance plan and ticket rule setup (Museum Card, Publiq) now follows an organisation setting.

Version 1.19.1 - 2026-07-21

  • Scan flow: Fixed an issue where concurrent check-ins could result in duplicate scans being registered.

Version 1.19.0 - 2026-07-20

  • Scan rules management: Redesigned the bulk-edit dialog to show shared values and clearly mark fields that differ across selected rules.

Version 1.18.1 - 2026-07-17

  • Reliability: Fixed an issue where missing rule or user data could cause errors in scan rule and user management screens.

Version 1.18.0 - 2026-07-15

  • Scan rules management: Added bulk editing and deletion for scan rules, letting you update or remove multiple rules in one action.

  • Ticket management: Added visitor name and email columns to the tickets table for quicker identification of ticket holders.

  • Ticket management: Ticket pagination totals are now only shown to users with scan analytics permissions.

  • Insights: Added an organisation-level default filter preset for the Insights analytics page.

Version 1.17.0 - 2026-07-14

  • Entrance configuration: Fixed auto-provisioned Museum Card and Publiq scan rules not getting the default green scan colour.

Version 1.16.0 - 2026-07-14

  • Entrance configuration: Added one-click setup for Museum Card and Publiq ticket rules when configuring an entrance plan.

  • Scanning app: Scanner illustration now switches to a dark-mode version when dark mode is enabled.

  • Scanning app: Fixed padding issues on iOS that caused modals and buttons to overlap the screen edge.

Version 1.15.0 - 2026-07-13

  • Entrance configuration: Scan rule tables now show columns for photo verification and confirmation question settings.

Version 1.14.0 - 2026-07-10

  • Entrance configuration: Fixed an issue where entrance plan changes weren't immediately reflected after saving.

  • Scan flow: Added a verification dialog with confirm/decline options for scans requiring manual verification.

Version 1.13.3 - 2026-07-09

  • Scanning app: Old scan app links now automatically redirect to the new app structure.

  • Scanning app: The app now checks for updates automatically, so long-open tabs get new releases without a refresh.

Version 1.13.2 - 2026-07-08

  • Scanning app: Fixed an issue where a scan user logging in directly could see "No scan rules configured" even though rules existed.

Version 1.13.1 - 2026-07-08

  • System stability: Applied internal improvements and dependency updates.

Version 1.13.0 - 2026-07-07

  • Entrance configuration: Deleting an entrance plan now requires typing its name (or a keyword for bulk deletes) to confirm.

  • Scan logs: Scan messages now show "by you" with relative time for live scans, and use full dates for historical entries.

  • Scanning app: Devices are now notified and automatically logged out if their assigned entrance plan has been deleted.

Version 1.12.1 - 2026-07-06

  • Organisation management: Fixed an issue where onboarding could fail instead of handling an already-existing organisation gracefully.

Version 1.12.0 - 2026-07-02

  • System stability: Applied internal improvements and dependency updates.

Version 1.11.2 - 2026-07-02

  • Entrance configuration: Fixed a validation issue where the default entrance plan flag could not be left unspecified.

Version 1.11.1 - 2026-07-01

  • Events: Removed the restriction that prevented creating events with a start date in the past.

Version 1.11.0 - 2026-07-01

  • Events: Added integration with the CM Live Events API for more reliable event and product synchronisation.

Version 1.10.0 - 2026-07-01

  • Museumcard integration: Added support for Museum Pass Musées (Publiq) tickets, including scanning and credential setup.

  • Entrance configuration: Scan rules can now require manual verification (e.g. a photo check or confirmation question) before check-in is allowed.

  • Ticket management: Tickets can now have an expiry date, which is enforced when scanning.

  • Offline handling: Manual verification and check-in confirmation now work correctly when scanning offline.

Version 1.9.0 - 2026-06-29

  • System stability: Applied internal improvements and dependency updates.

Version 1.8.1 - 2026-06-26

  • Dashboard: Fixed the analytics screenshot display in dark mode.

Version 1.8.0 - 2026-06-23

  • Analytics: Analytics tables now include a totals row showing cumulative tickets, scans, remaining capacity, and show-up percentage.

  • Offline handling: Scanning app now displays a clear error message when trying to use an Online-mode entrance plan without a connection.

  • Entrance configuration: Fixed data binding in the entrance plan dialog so configuration options are correctly saved and applied.

  • System stability: Updated in-app help centre link and applied security updates for frontend dependencies.

Version 1.7.0 - 2026-06-19

  • Entrance configuration: Product rule display now includes tooltips and improved styling, making it easier to understand which rules apply to each ticket type.

  • External scanning: Scan callback notifications now include the event name, providing more complete data for integrations with external scanning systems.

Version 1.6.0 - 2026-06-17

  • External scanning: Barcode validation now correctly handles scan events submitted by external scanning devices, enabling smoother integration with third-party scanner hardware.

Version 1.5.1 - 2026-06-16

  • Museumcard integration: Fixed the barcode prefix configuration for Museumcard tickets so that Museumcard cards are correctly recognised and validated during scanning.

  • System stability: Applied a security patch for a frontend dependency vulnerability (CVE-2026-41305).

Version 1.5.0 - 2026-06-12

  • Analytics: Fixed filter selection bugs so analytics filters are now context-aware and apply correctly across all dashboard views.

  • Offline handling: Rolled back recent offline-mode changes to restore stable behavior for clicker registrations, scan logs, and Online-mode entrance plans.

  • System stability: Upgraded core backend framework (NestJS v11) and remediated a security vulnerability (CVE-2026-35515).

Version 1.4.0 - 2026-06-10

  • Entrance configuration: Rule coverage indicators are now shown in the product selection dialog when configuring scan rules, making it clear which rules cover each ticket type.

  • Entrance configuration: Fixed a display issue in the scan rule configuration dialog.

  • Offline handling: Clicker registrations and scan logs are now properly handled when the device goes offline, preventing stale data build-up.

  • Offline handling: A clear error message is now displayed when attempting to use an Online-mode entrance plan while the device is offline.

Version 1.3.1 - 2026-06-10

  • Scanning app: The app version displayed in the scanning interface is now read dynamically from the package configuration, ensuring it always reflects the correct release.

  • System stability: Applied dependency security updates for core framework packages.

Version 1.3.0 - 2026-06-09

  • Scanning app: Added MDM (Mobile Device Management) integration for SOTI-managed scanning devices, enabling automatic scanner identification via device intents.

  • Dashboard: MDM device information is now logged with each scan record and visible in the entrance dashboard, providing better traceability of which device performed each scan.

  • Dashboard: Fixed copy-to-clipboard functionality so data can be reliably copied from the dashboard on all devices and browsers.

  • System stability: Improved robustness when processing scan data from MDM devices with incomplete device information.

Version 1.2.0 - 2026-06-08

  • Analytics: Analytics data can now be filtered and viewed per scan point, enabling more granular entrance reporting across individual scanners.

  • System stability: Improved error handling for streaming responses to prevent unexpected failures during data retrieval.

Version 1.1.0 - 2026-06-03

  • Analytics: Entrance plan rules are now applied to per-plan ticket counts in the analytics dashboard.

  • Clicker: A confirmation dialog now appears before resetting the clicker count, preventing accidental resets.

  • Clicker: The clicker counter value is now stored in local storage and persists across sessions.

  • System stability: Fixed an issue where corrupted or invalid data from storage could cause unexpected errors.

Version 1.0.1 - 2026-06-03

  • Scanning app: Scanning app can now be installed on mobile devices as a Progressive Web App (PWA) with home screen icons and offline caching.

  • Scanning app: Scanner input is automatically re-focused after dismissing a scan result, enabling smoother continuous scanning workflows.

  • Scanning app: Guards and delays added to prevent duplicate scan registrations when scanning rapidly in succession.

  • Scanning app: Support for new clicker device claim types in the scanning app for hardware barcode scanners.

  • Analytics: Events filter added to the scan analytics dashboard, enabling more targeted data reporting per event.

  • Scan logs: Scan logs now include CM platform identifiers, providing richer audit trails for entrance activity.

  • Events: Event lists are now sorted chronologically (ascending by event date) for easier navigation.

  • Organisation management: New organisations are automatically provisioned in CM Platform upon creation.